Get in touch
We answer every email within 24 hours on business days. No bots, no scripts — just a real human reading what you wrote.
What we can help with
- Questions about a product before you buy
- Order status and tracking
- Returns and exchanges (30-day guarantee)
- Warranty claims (1-year coverage)
- Wholesale or partnership inquiries
- Press and media
Response times
- Monday – Friday: within 24 hours
- Weekends & holidays: next business day
Company details
TheGifter is operated by Celestial Ltd, a UK-registered limited company. All orders fulfilled from the United States.